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Administrative Support 1 Certificate Business Administration Total Units: 12.3

Term Effective: Fall 1981

The requirements for this program of study are effective beginning the semester shown above. If you began working on this program before the effective semester, you may not be affected by the changes. Consult with the program contact person or the department chair to determine your eligibility to complete the program under previous requirements.

Term Inactive: Summer 2011


The Administrative Support 1 Skills Certificate prepares the student as an entry-level office worker in private industry, non-profit organizations, and government offices. Typical duties include answering the telephone, effectively using a computerized work processing program to prepare correspondence and reports, and filing alphabetically and numerically.

Students desiring more advanced skills may wish to pursue the Administrative Support 2 Certificate of Achievement. Completion of the Administrative Support 1 Skills Certificate fulfills 12.3 units of the Administrative Support 2 Certificate of Achievement.

The role of office professionals (commonly known as receptionist, typist, and secretary) has changed due to the downsizing of companies, a decrease in middle managers, and increased use of technology. Excellent opportunities for employment continue in many companies. Because job titles in industry vary, emphasis is placed on skills and competency levels rather than job titles. Programs encompass the integration of 21st Century workforce skills emphasizing communication, teamwork, project management, and problem solving.

More information about the Business Office Technology programs can be found at the Business Office Technology website.

It is important that students who are completing an Associate Degree and desire to transfer to a four-year institution meet with a counselor to plan their lower division coursework. While many majors at SRJC are intended to align with lower division major preparation required by California public universities, specific lower-division major requirements vary among individual campuses. See a counselor, visit the Transfer Center, and check Guides For Transfer in Specific Majors, and ASSIST to review transfer preparation guides for specific schools and majors.

Program Requirements:

The requirements for the Administrative Support 1 program are:

  • Complete 12.3 units from
    • Administrative Support 1 Requirements

Administrative Support 1 Requirements - complete 12.3 units
BOT 56.3 Office Communication & Interpersonal Skills2.0
BOT 59.7 Job Seeking Skills For Office Professionals1.0
CS 60.11A Microsoft Word, Core1.5
CS 60.11B Microsoft Word, Expert1.5
CS 61.11A Microsoft Excel, Core1.5
CS 166.12 Introduction to Windows0.5
BGN 150.2 Self-Paced Computer Keyboard Skillbuilding on IBM/DOS Equip0.5-2.0
BOT 169.3 Self-Paced 10-Key Numeric Keypad on IBM/DOS Equipment0.3
BOT 174.3 Organize Your Office Filing Systems0.5
BGN 71 Business English Grammar3.0

Course Prerequisites and Advisories:

Courses in a program of study may have prerequisites or advisories; that is, courses that must or should be completed before taking that course. Please check for prerequisites or advisories by clicking on the course numbers in the Program Requirements section.


Recommended preparation: BOT 50A (Computer Keyboarding) or equivalent.

CS 60.11A was BOT 73.12A, CS 60.11B was BOT 73.12B, CS 61.11A was BOT 73.13A, CS 166.12 was BOT 161.2 (Part of BOT/CIS to CS conversion. Curriculum Office 5/27/09)

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